Privacy policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload bank statements, or contact us for support. This may include your name, email address, phone number, and the financial documents you upload.

1.1. Information Collected via Google Sign-In

When you choose to sign up or sign in using your Google account, we may collect the following information from your Google profile:

• Email Address: Your primary Google account email address
• Name: Your display name from your Google account
• Phone Number: Your phone number from your Google Contacts or profile (if available and you grant permission)
• Profile Picture: Your Google profile picture (if available)

Google OAuth Scopes Used: To provide a seamless registration experience, we request the following permissions from Google:

• userinfo.email: To access your primary Google Account email address
• userinfo.profile: To access your personal information (name, profile picture)
• user.phonenumbers.read: To access your phone number from your Google Account profile
• contacts.readonly: To access your phone number from your Google Contacts (specifically your own contact card) to improve registration experience

Important: We only access your own contact card (identified by your email address) from Google Contacts. We do not access, view, or store any other contacts from your Google account. The phone number is used solely to pre-fill the registration form and improve your user experience.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process your bank statements, and communicate with you about your account and our services.

2.1. How We Use Your Phone Number

If you provide your phone number (either manually or through Google sign-in), we use it for the following purposes:

• Account Verification: To verify your identity and secure your account
• Communication: To send you important account-related notifications, security alerts, and service updates via SMS
• Account Recovery: To help you recover your account if you forget your password
• User Experience: To pre-fill forms and reduce manual data entry during registration
• Security: To enable two-factor authentication and protect your account from unauthorized access

We do NOT: Share your phone number with third parties for marketing purposes, sell your phone number, or use it for any purpose other than those listed above.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy or as required by law.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your uploaded documents are processed securely and are not stored permanently.

4.1. Phone Number Security

Your phone number is stored in our encrypted database using industry-standard encryption methods. Access to phone numbers is restricted to authorized personnel only and is used solely for the purposes described in this privacy policy. We follow bank-level security standards to protect all personal information, including phone numbers.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and as required by law. Uploaded bank statements are processed and then securely deleted from our servers.

5.1. Phone Number Retention

We retain your phone number for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will delete your phone number from our active databases within 30 days, unless we are required to retain it for legal or regulatory purposes.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us.

6.1. Your Rights Regarding Phone Numbers

You have the following rights regarding your phone number:

• Access: You can view your phone number in your account settings at any time
• Update: You can update or change your phone number in your account settings
• Delete: You can request deletion of your phone number by contacting us or removing it from your account settings
• Opt-Out: You can opt out of SMS communications by updating your notification preferences in your account settings
• Revoke Google Access: You can revoke our access to your Google Contacts at any time through your Google Account settings

To exercise any of these rights, please contact us at info@ledgerconnect.in or update your preferences in your account settings.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: info@ledgerconnect.in
Address: India